FAQ
(frequently asked questions
We are open to answer
all your questions. If you have a suggestion of what else questions we
should answer in this list - please
send us a note here
1
Who can participate in this program?
The fund manager
accepts members from all over the world, irrespective of their citizenship,
income or religion.
2
Is GALAXY FUND regulated?
Yes, GALAXY
FUND is regulated and managed by �ALPHA Real Investment GmbH &
Co. KG�, Alpha Real Invest (ARI) is approved by Bafin Financial Authorities
in Germany Registration number: HRB 713849 . AG Mannheim Tax ID 32019/22773.
3
What is GALAXY FUND?
GALAXY FUND is a
trust that pools the savings of a number of investors who share a common
financial goal. The money thus collected is then invested in commodity
market trades such as Bio fuels, financing buy and sell trade, leasing
instruments and leisure management. The income earned through these investments
and the capital appreciation realized is shared among the investors in
proportion to their capital. Thus GALAXY FUND is the most suitable investment
for the common man as it offers opportunity to invest in a diversified
professionally managed basket of trade at no cost.
4
Can GALAXY FUND be viewed as a risk-free investment?
Yes. In fact,
investing in GALAXY Fund carries minimal or no risk. On the one hand because
your deposited capital is safeguarded by Alpha Real Invest (ARI), on the
other hand because the money is invested in not only one asset but in a
portfolio of assets in the physical commodity markets, which is an additional
safety factor to protect clients' money.
5
Has StarBurst access to my account, to my money?
Absolutely: No.
StarBurst is a contractual partner of ARI to market Galaxy Fund worldwide.
StarBurst's job is to introduce the Fund to the potential Clients and help
them through the procedure of account opening. StarBurst is a helping hand
for both the Client and for the Fund manager. The investment contract is
made between you and Alpha Real. StarBurst is an outsider from the
financial point of view.
6
Why
do I have to register with StarBurst?
StarBurst is a contractual
partner of ARI to market Galaxy Fund worldwide. It operates a web site
and an affiliate system by means of which clients can get acquainted with
the services of Alpha Real. For the accomplishment of the marketing tasks
StarBurst is paid a commission based on the number of clients. ARI will
not accept any application form without StarBurst ID number. That is why
it is important that you register with us.
7
How
can I open an account with Alpha?
Please download
"Opening Galaxy Fund account".pdf guide to get acquainted with the procedure.
8
Can
I download the account application form directly from the ARI website?
No. You can download
it from this page DOWNLOADS or from Galaxy Fund section. Please fill it
in using your computer then print it, sign it and submit it as advised.
In case you cannot fill it in using your computer, please print it and
use BLOCK letters to complete the form.
9
How can I place my deposit?
Only via bank transfer.
The bank details will be included in the contract sent to you by ARI. No
cash deposits are accepted.
10
What is the minimum amount needed to start investing?
The minimum deposit
with ARI is �3,000 and the maximum is �500,000 per account.
11
When can I withdraw my initial deposit?
You are allowed
to withdraw your initial deposit after 6 months from the date your deposit
was credited on Galaxy Fund's account. Download the "Withdrawal Form"
from StarBurst's web site from Services/Galaxy Fund section then print
it, fill it in and send us by email. (galaxyfund@alphareal.de)
12
What is the minimum amount I can withdraw from my account?T
The minimum amount
you can withdraw is �100.
13
How soon will you process the withdrawal request?
You can withdraw
your initially deposited fund only after the 6
months of the trading cycle has been completed. Download, fill in and
submit the Withdrawal form to ARI via e-mail. The withdrawn amount
will be transferred to your account on the upcoming profit payout date.
14
Can I withdraw funds using a different bank account?
Yes, you can request
a withdrawal to any bank account providing you are the account holder.
15
How can I check my account balance?
The Fund manager
will send You a monthly statement by email.
16
When will I receive my first profit?
You will receive
the 1st profit on your deposited fund within 6 weeks after your deposit
arrived on ARI�s bank account due to the 14 day set up period.
17
How the monthly profit will be paid?
You can withdraw
your monthly returns by instructing ARI in the contract to effect
regular payment of your profit each month to an account which
is in your name, or you can roll on your monthly returns and add them to
your capital, thereby increasing it for the following trade. Supposing
the 4% monthly profit the compounded profit will result in 60% by the end
of the 12th month.
18
Can
I change my mandate about profit payment?
Yes, by sending
your request via email to galaxyfund@alphareal.de. Please remember to write
your contract number (SB+your StarBurst ID number) in your request for
identification. If you send the request 15 days before your next
profit payment date, the profit will be paid according to your new mandate.
Do not forget to give your bank account details if you choose the monthly
payment.
19
What is my 'ID number', 'contract number' and 'account number' ?
When you register
with StarBurst you receive a long, randomly created identification number
which is unique. This number will be equal with your contract number at
ARI, starting with SB (e.g. SB8976123398) and this will be your account
number as well. Whenever you contact ARI or StarBurst, please use this
number for identification.
20
Can I withdraw my money in the first 6 months?
We are sorry, no.
Due to the nature of the operation of the fund money cannot be withdrawn
from ongoing trades.
21
Can the Fund Manager suspend or close trading?
Yes, in two cases.
Firstly, if there are no export-import trades available in the international
commodity markets. Well, this is a scenario that would undoubtedly be the
end of society as it is currently known. Secondly, if the prices of such
trades are at an unprofitable level. In case this occurs, ARI will
immediately inform you and you will have two options. Firstly, to
request the return of all your capital held by ARI, secondly, to
wait an agreed period of time until a good opportunity presents itself
and the next trade is started.
22
When do I have to deposit my money?
The fund manager
sends you the contract by mail. Within 5 days from that date you are expected
to transfer your deposit. |